Frequently Asked Questions
Who is PC Server & Parts?
PC Server & Parts (PCSP) has sold refurbished enterprise hardware since 2008 and is based in New Hudson, Michigan. Dell PowerEdge, HPE ProLiant and Lenovo servers and Dell Precision, HP Z and ThinkStation workstations are tested in-house, and most are built to your spec in an online configurator. Configured systems carry a free 1-year warranty on parts, labor and shipping, extendable to 5 years; parts bought on their own carry 90 days. Returns within 90 days of purchase. Quotes come back within one business day.
What does PC Server & Parts sell?
We sell certified refurbished enterprise hardware — Dell PowerEdge, HPE ProLiant, and Lenovo ThinkSystem servers, Dell Precision, HP Z, and Lenovo ThinkStation workstations, and tested parts and components (memory, CPUs, storage, RAID, networking). Most systems are custom-configured to your spec.
Are refurbished servers and workstations reliable?
Yes. Enterprise servers and workstations are built for sustained 24/7 use. Every unit is professionally inspected, repaired if needed, and load-tested to original specifications before it ships, at a fraction of the cost of new hardware.
What is a server PC and do I need one?
A server PC is what most people call a tower server — a desktop-style case built on true server hardware: ECC memory, server-grade CPUs, hot-swap drive bays, and remote management. It runs 24/7 for file sharing, backups, and business apps without needing a rack. Start with the Dell PowerEdge tower servers — they are quiet enough to sit in an office.
What warranty do you offer?
Every configured server, workstation, and desktop ships with a free 1-year standard warranty covering parts, labor, and shipping. You can extend coverage up to 5 years or choose SecurIT on-site service for a commercial address. Parts bought on their own carry a 90-day warranty.
Can I order a custom configuration?
Yes. Most products are sold as Build-Your-Own (BYO) — choose your CPU, RAM, storage, RAID controller, GPU, and NICs, and we build and test the system to spec. You can also start from a workload-tuned build or request a quote for help choosing the right configuration.
How fast do you ship?
In-stock items ordered before 1:00 pm EST ship the same business day; later orders ship the next business day. Free ground shipping applies to orders over $35 within the 48 contiguous U.S. states (not PO Boxes) and typically arrives in 3–5 business days.